McAnywhere Live – Service at express speed without travel

purely on a success basis

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Resolve machine issues faster than ever with real-time remote diagnostics and zero travel delays

Introducing McAnywhere Live, Mitsubishi Electric EDM’s latest breakthrough in machine support and diagnostics. Save time, reduce downtime, and solve issues faster than ever before – all without waiting for an in-person visit.

By leveraging cutting-edge remote technology, McAnywhere Live allows our technicians to connect to your machines digitally, diagnose problems, and often solve them in real-time. It means faster service, reduced costs, and immediate peace of mind for your business.

Why Choose McAnywhere Live?

  • Faster Problem Resolution: We establish a virtual connection to you so that our experts can diagnose and solve problems in real time. You no longer have to wait for a technician to travel to your site.
  • Reduced Downtime: With faster solutions, your machines can be back up and running quicker, ensuring your business keeps moving forward.
  • Eco-Friendly: Reduce your carbon footprint by eliminating the need for travel, making your operations greener and more sustainable.
  • Guaranteed Value: If McAnywhere Live cannot solve the problem and a service technician is ordered, McAnywhere Live is free of charge.

McAnywhere Live - Express service without travel costs

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Modern production facilities depend on reliable EDM machines. When downtime threatens, every minute counts.
Mitsubishi Electric's mcAnywhere Live Service offers rapid assistance—an innovative solution for immediate expert support directly at the workplace.

How It Works:

  • 1. Instant Connection: Using advanced remote technology, our technicians can connect directly to your machines for real-time diagnostics.
  • 2. Problem Solving: Our experts will analyze and troubleshoot any issues, providing immediate solutions when possible.
  • 3. No Remote Success, No Costs: If the problem cannot be solved by McAnywhere Live, we will not charge you a cent. On-site visits are only scheduled if absolutely necessary.
  • 4. During the Warranty Period, McAnywhere Live is always free of charge.

Start Today

With McAnywhere Live, you no longer have to wait for technicians to travel hundreds of kilometers to fix an issue. Start benefiting from faster service, reduced downtime, and greater cost savings today!

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Contact Us

Mitsubishi Electric Europe B.V.
German Branch
Mitsubishi-Electric-Platz 1
D - 40882 Ratingen

Sales
Tel.: +49 (0)2102 / 486 - 6120
edm.sales@meg.mee.com

Service
Tel.: +49 (0)2102 / 486 - 7600
edm.hotline@meg.mee.com

Applications
Tel.: +49 (0)2102 / 486 - 7700
edm.applikation@meg.mee.com

Spareparts
Tel.: +49 (0)2102 / 486 - 7500
edm.parts@meg.mee.com