Field Service

If necessary, we are on site. Competently and quickly.

read more
Service

Field Service

Customer proximity

The service is carried out by our service headquarter in Ratingen near Duesseldorf.

Do you need help?

Book your field service here

Tel.: +49 – 2102 – 486 – 7600
Fax: +49 – 2102 – 486 – 6630
edm.hotline@meg.mee.com

What we can do for you (Click for details)

plus
Sophisticated communication means and complete equipment

Mobile telephone and laptop belong to the standard equipment of our technicians, just as do the complete range of tools and transportable diagnostic machines.

plus
Consumer and spare parts case

All service technicians carry a case with them containing the most common original consumer and spare parts from Mitsubishi Electric. This means no waiting times, and direct machine availability.

plus
Motivated and expert contact partners

All on-site service and hotline operations are carried out by skilled employees. Many years experience as service technicians in EDM and control technology offer you security during their work.

plus
Consultants

We are glad to advise you regarding preventive repairs and maintenance. Our long-standing service engineers carry out training on “old” machines for you.

Send us a Question

Fields marked with a * are mandatory.

Contact Us

Mitsubishi Electric Europe B.V.
German Branch
Mitsubishi-Electric-Platz 1
D - 40882 Ratingen

Sales
Tel.: +49 (0)2102 / 486 - 6120
edm.sales@meg.mee.com

Service
Tel.: +49 (0)2102 / 486 - 7600
edm.hotline@meg.mee.com

Applications
Tel.: +49 (0)2102 / 486 - 7700
edm.applikation@meg.mee.com

Spareparts
Tel.: +49 (0)2102 / 486 - 7500
edm.parts@meg.mee.com