Field Service

If necessary, we are on site. Competently and quickly.

read more

Field Service

Customer proximity

The service is carried out by our service headquarter in Ratingen near Duesseldorf.

Do you need help?

Book your field service here

Tel.: +49 – 2102 – 486 – 7600
Fax: +49 – 2102 – 486 – 6630

What we can do for you (Click for details)

Sophisticated communication means and complete equipment

Mobile telephone and laptop belong to the standard equipment of our technicians, just as do the complete range of tools and transportable diagnostic machines.

Consumer and spare parts case

All service technicians carry a case with them containing the most common original consumer and spare parts from Mitsubishi Electric. This means no waiting times, and direct machine availability.

Motivated and expert contact partners

All on-site service and hotline operations are carried out by skilled employees. Many years experience as service technicians in EDM and control technology offer you security during their work.


We are glad to advise you regarding preventive repairs and maintenance. Our long-standing service engineers carry out training on “old” machines for you.

Send us a Question

Fields marked with a * are mandatory.

Contact Us

Mitsubishi Electric Europe B.V.
German Branch
Mitsubishi-Electric-Platz 1
D - 40882 Ratingen

Tel.: +49 (0)2102 / 486 - 6120

Tel.: +49 (0)2102 / 486 - 7600

Tel.: +49 (0)2102 / 486 - 7700

Tel.: +49 (0)2102 / 486 - 7500